Shipping Policy

We have partnered with J&T, Pos Laju, ABX, Pgeon, Skynet, CJ Century and DHL for your shipping convenience. We only provide shipping to Malaysia and you will enjoy FREE shipping in Malaysia. The qoutation for the shipping fee is available for calculation during the checkout.

Kindly ensure your shipping address is accurate, as we don’t allow amendments after your order number is generated. We are unable to deliver to P.O. Box addresses. For university/college campus addresses, your orders can only be delivered to the administration office or mail room. Once you place your order, we will share you the tracking number. You can track your delivery status via this link:
https://www.tracking.my

 

Parcels should be able to be delivered to customers within the following timeframe:
Peninsular Malaysia in 1 - 3 business days.
East Malaysia in 5 - 7 business days.

______________

Delivery Time during MCO/NRP Phase 2 period
Kindly do expect delay on order processing & parcel deliveries during MCO/NRP Phase 2 period. Our operation will be everyday from Monday to Friday and all will be shipped out before 1pm. Parcels should be able to be delivered to customers within the following timeframe:
Peninsular Malaysia in 5 - 7 business days.
East Malaysia in 6 - 20 business days.

 ______________

Same Day Delivery during MCO/NRP Phase 2 period

You can arrange same day delivery and pickup service with Lalamove and Grab. This service arrangement and fees will be solely responsibility of the buyer. Our cut-off time for the delivery and pickup will be before 1 pm on everyday from Monday to Friday.


Please contact us 016-363 1663 (Kenneth Tan) or kennethtan@avem.com.my for further assistance with your order details.